I just rang the number on the page. Not recognised.
I then rang a different number—the one for 'Central Lancashire Moving Well'—and was told the ME/CFS service was indeed only for those registered with a GP in certain areas. Certainly not a 'Lancashire' ME/CFS service. Therefore, there is no local service for me.
Again, this may not be true, despite what they have told you on the phone. You would need to find out from your own CCG what CFS/ME services they commission.
If they do commission a specialist service, then you can choose where to go anywhere in England. The only restriction is that the service you are choosing has to have a contract with the NHS, but that could be with
any CCG (which the service you have phoned does). The service has to accept you and treat you exactly the same as they would a patient who falls within their own area, with the same waiting times etc.
As an example, I had this problem when I wanted to exercise my right to choose where to have my ADHD assessment a few years ago. The ADHD service in my own area was not a specialised one, but just part of general psychiatry. I had not had a good experience with this local community mental health service in the past. Since my CCG
did 'routinely commission' an adult ADHD diagnostic and treatment service, then I was entitled to choose
any diagnostic service in England. Bristol was my nearest specialist service and had good reviews, so I choose to go there.
Because the Bristol ADHD stated on their website that they did not accept 'out of area' referrals, I emailed them to ask them about their understanding of the NHS legal right to choose. They kept telling me (by email) that they only accepted referrals from certain areas - which did not include my place of residence - and that this was due to their CCG's restrictions. When I sent them all the NHS information on their legal responsibilities to provide out of area patients this choice, they tried to say they were unable to do anything about it, putting it all back on the commissioning body who they had their contract with (i.e. their local CCG)
My GP herself did not understand the system, she thought I would have to make an 'Individual Funding Request' to go out of area - I (the patient) had to explain how the system works to her (the professional)! Once she understood, she agreed to select the Bristol service as my preferred choice.
However, when she referred me via the e-referral system (along with a letter explaining I was exercising my NHS legal right to choose) the Bristol ADHD clinic sent the referral back to her, saying that my CCG would need to agree funding before they could accept me. They should not have had to do that as the whole point of the 'Right to Choose' legislation is that a patient's CCG
must pay the individual patient cost to the service that the patient chooses, even if it is not a service they have a contract with.
My GP wanted
me to make a complaint to my CCG (Somerset CCG), but I insisted
she write to them as it was her responsibility (according the NHS England). She was still confused by the system, but did agree to do it (really, I gave her no choice). Once my CCG actually attended to the GP's letter (it took a couple of months of chasing up, they apologised saying the delay was due to staff sickness) they agreed I did indeed have the
legal right to go out of area (under the NHS right to choose framework) and
they sorted it all out with the Bristol ADHD service.
Reading the websites of several NHS services it is evident that many individual services across the country are still are not facilitating patients right to choose. However, if patients are prepared to pursue their case, then these services do have to accept out of area referrals.
I just checked and the Bristol ADHD service is still stating it doesn't accept patients outside a list of specified areas (which would be the areas where CCGs have contracted their services directly). So they are still trying to make it very difficult for 'out of area' patients to exercise their legal right to choose their service! They have absolutely no excuse for this, but it clearly dissuades the majority of patients as so few understand the system.
In short, patients need to know their legal rights, be prepared to insist on them and complain to their CCG if necessary to get their preferred service to accept them.
It is worth knowing that this legal right to choose (only in England) applies to both physical and mental health services, including IAPT (not that most of us would want to use the latter, but I'm just mentioning it for completeness).