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#BPS kills!
Respond a few times with that she will stop tweeting complaints kill.
Respond a few times with that she will stop tweeting complaints kill.
BPS also stands for British Psychological Society. And probably lots of other things too. That hashtag might cause some confusion!
exactly LB and the same applies to a complaint of child abuse for example - would she propose dealing with children as she sees as appropriate for patientsThere are big risks to complaining.
I'll re-frame her comment in a different context. Imagine a complaint of sexual harassment at work against a manager.
- Future discrimination
- Psychological results if a just complaint is rejected unjustly
- Psychological results of powerful people treating a factual recounting as fantasy
- Allegations of being a serial complainer
- Use of past allegations used against complainer
- Psychological results of complaint(s) being used to try to discredit complainer as pathological
- etc
"It’s easy to complain. No risk to complainant . Sadly they kill managers"
If that were still her view then I won't say what I think of her.
Ah good thinking, how about "PACE kills".BPS also stands for British Psychological Society. And probably lots of other things too. That hashtag might cause some confusion!
I'm guessing some doctors subject to complaints have committed suicide, which is tragic, but not a reason to stop patients being able to complain. It may be a good reason to provide more support to doctors going through the complaints procedure, and speeding it up.I don't know about the case that lead to this but her hastag "complaints kill" is just bizarre. Who died and why?
Judging by her tone, it seems every doctor, everywhere, who has ever had a complaint made against them, has died, as a direct result of the complaint.I don't know about the case that lead to this but her hastag "complaints kill" is just bizarre. Who died and why?
I understand doctors are human and make mistakes. If they were more open and honest with patients and had a more equal relationship they would probably find patients don't want doctors scapegoated or punished unfairly.
Doctors kill far more patients than the other way around - and I’m sure that is true if one crunched the numbers to get to be able to make a direct comparison.... obviously it’s just that doctors are more important than patients.
https://www.hsj.co.uk/policy-and-re...-england/7024527.article#.XHftPEE0WFw.twitterTwo well-known healthcare figures have been hired as co-chairs of a new “NHS assembly”, whose role is to “advise the joint boards of NHS England and NHS Improvement on delivery of the NHS long-term plan”.
The co-chairs are Clare Gerada, the prominent GP and one of the earliest and most vociferous critics of the Lansley NHS reforms of 2010-13, and Sir Chris Ham, who stepped down as King’s Fund chief executive at the beginning of the year and was one of the first champions of developing integrated care over competition in the NHS.
Sir Chris said: “I’m delighted to be working with Clare Gerada in chairing the assembly which will have a key role in implementing the long-term plan. We will support and challenge national bodies, the NHS and its partners to ensure the plan delivers improvements in health and care.”
Priority 3: Improving management of medically unexplained symptoms in primary care
The problem
Medically unexplained symptoms are physical symptoms that lack an identifiable organic cause. They can include musculoskeletal pain, persistent headache, chronic tiredness, chest pain, heart palpitations and gastric symptoms. These symptoms are highly common and have a major impact both on the people experiencing them and on the health system. There is often no clear referral pathway for medically unexplained symptoms, and as a result patients are repeatedly investigated, which can cause significant harm and contribute to excess health care costs. Patients with medically unexplained symptoms are particularly common in primary care, yet most GPs receive no specific training in managing these symptoms and may lack confidence in exploring the psychological issues potentially involved. Identifying and managing medically unexplained symptoms can be highly challenging, not least because failing to identify a condition that has a straightforward medical cause can also have serious consequences.
Impact on people
Poor management of medically unexplained symptoms can have a profound effect on quality of life. People with such symptoms often experience high levels of psychological distress as well as co-morbid mental health problems, which can further exacerbate their medical symptoms. More than 40 per cent of outpatients with medically unexplained symptoms also have an anxiety or depressive disorder. Chronic pain can worsen depressive symptoms and is a risk factor for suicide in people who are depressed. Impact on the health system Patients with medically unexplained symptoms account for an estimated 15 to 30 per cent of all primary care consultations and GPs report that these can be among the most challenging consultations they provide. Medically unexplained symptoms also account for a significant proportion of outpatient appointments – in one study, accounting for more than 20 per cent of all outpatient activity among frequent attenders. In primary care, some of the biggest challenges are related to patients with a mixture of medically unexplained symptoms and poor adjustment to a long-term physical health condition, leading to disproportionate symptoms and medication use for the long-term condition. The annual health care costs of medically unexplained symptoms in England were estimated to be £3 billion in 2008/9, with total societal costs of around £18 billion.
What would a more integrated approach look like?
The needs of people with medically unexplained symptoms vary enormously, and evidence suggests that biopsychosocial management delivered within a stepped care framework can be an effective approach for some people. GPs have an important role to play in this, identifying people affected, exploring relevant psychosocial factors, and doing so in a way that acknowledges physical symptoms as real. Where symptoms are mild, sensitive handling and watchful waiting by the GP may be sufficient. People with moderate needs would receive appropriate psychological interventions and other support as necessary. Those with the most complex needs would be considered for referral to a dedicated service for medically unexplained symptoms with specialist mental health input using a collaborative care approach including joint case management with GPs. Where a referral for psychological intervention is made, GPs need to be able to discuss this with patients in a way that avoids implying that their symptoms are ‘all in the mind’.
The co-chairs are Clare Gerada, the prominent GP and one of the earliest and most vociferous critics of the Lansley NHS reforms of 2010-13,