DWP’s vision for welfare support services
On 15 March 2023, DWP published ‘
Transforming support: the health and disability white paper’. This sets out the department’s vision to help more disabled people and people with health conditions to start, stay and succeed in work.
With high numbers of job vacancies and a rise in remote working triggered by the pandemic, today’s labour market offers disabled people unprecedented access to work opportunities. By improving work incentives, more people will enjoy the financial benefits of a regular pay packet, as well as the positive impact on health and wellbeing for the individual and the wider benefits to society and the economy.
DWP set out the case for reform in July 2021 in ‘
Shaping future support: the health and disability green paper’. During the consultation, DWP heard from more than 4,500 people and organisations on what proposals should be taken forward. From the responses, DWP understands that many disabled people want to work and could work, with the right support. It was clear that disabled people are more likely to stop working and, once out of work, less likely to return. That is why DWP is investing in employment support for disabled people and people with health conditions.
DWP understands that the health and disability benefits system can itself be a barrier to employment because it focuses on what people cannot do, instead of what they can. The current assessment process means that people need to be found to have limited capability for work and limited capability to prepare for work to get additional income-related support for a disability or health condition.
This approach encourages people to see themselves as being unable to work and DWP knows it can put people off from trying work or seeking employment support for fear of losing their benefits. DWP will give people confidence that they will receive support, for as long as it is needed, regardless of whether they are working. By removing the Work Capability Assessment, DWP will ensure that those who are able to can progress in or towards work, without the worry of being re-assessed and losing their benefits.
DWP knows how important it is that health assessors treat people with respect and that they work efficiently. While most people claiming health and disability benefits have a positive experience, DWP will also improve the overall experience of, and trust in, the benefits system for disabled people, making it easier to navigate and access support when applying for and receiving health and disability benefits.
DWP’s vision for the welfare system set out in the white paper reflects issues raised by ME/CFS stakeholders.