Hi! I was absolutely gobsmacked today to find out that the recording of my PIP assessment has not been used by the DM at the MR stage. This is because the DWP never request the recording from the IAS. This is because they need permission from the HCP to listen to it and also they don’t have the facility to listen to it or download it from anywhere. Very helpful lady at the DWP mandatory reconsideration telephone support team listened to my rantings for well over an hour, she also read through my original claim and my MR letter. Unfortunately there was nothing she could do to help but the conversation sparked the idea that I should put the transcript from my recording in with my appeal form. In addition, she said that the DM should have referenced that they hadn’t listened to my recording because I referenced it multiple times in my MR letter, so that’s more evidence for tribunal, at least.
Is anyone else aware of these recordings not being used for anything?
Is anyone else aware of these recordings not being used for anything?