JellyBabyKid
Senior Member (Voting Rights)
I have been looking at what the MEA said:
“I am delighted to have received this grant from the ME Association and look forward to working with the team, with people with ME/CFS, and with clinicians to co-produce a clinical assessment toolkit.
“The tools will promote patient-centred care by helping people with the condition and healthcare professionals identify needs and concerns, plan support together, monitor progress and outcomes through NHS ME/CFS specialist services.”
Professor Sarah Tyson, University of Manchester.
Bolding mine
What transpired seems to be the opposite. My reading of this that it was to be a co production, foregrounding the patient experience, identifying gaps in provision and bridging the gap between clinicians and patients to identify how to resolve these gaps and meet unmet needs. (To me, the most glaring of which is severe patients being discharged as too complex to treat as they are unable to attend clinics / two hour rehab course)
"The main outcome from this research will be a clinical toolkit and a greater understanding of patient difficulties, their needs, and satisfaction with service provision,"
How is a questionnaire "a clinical toolkit"? What are the options it offers for treatment? Does it contain clinical pathways? eg if HR changes refer for PoTs review, if MH score reduced refer to psychologist for support, if struggling with benefits, refer to advisors, if overall symptoms worse, speak to pacing expert, if struggling at home, contact OT or Adult Social Care etc)
How is asking about symptoms from one questionnaire to another, with no quantifiable measures (has step count increased? has Visible score changed? review range of symptoms experienced on the visible app nightly check in?) leading to "greater understanding of patient difficulties, their needs, and satisfaction with service provision"
"understanding of patient difficulties, their needs, and satisfaction with service provision"
Seem to be conflating two questions?
I would have thought that this needs to start further upstream by:
1. identifying all those with ME [via GPs] - which means coding them properly (define the extent of the problem)
2. surveying the patients to find out what their needs are (define the problem to be solved by asking the users)
3. producing a range of services to meet the identified need (produce suitable solution options)
4. review how identified solutions and existing options meet needs based on 1&2 - plan how any gaps are to be filled
5. review how solutions are meeting needs against measures defined in 1&2
6. adjust accordingly
I may be wrong, as I am former buyer and used to write tenders for clients using specifications based on their defined requirements, so might be a case of "I have a hammer, everything is a nail" but it seem seems that the first two paragraphs of the quote are saying we going to do 1 - 5 but what is being suggested is "monitor progress and outcomes through NHS ME/CFS specialist services.” which is half of 5 without 1-4 or 6.
I am also a psychology graduate and have had ME for 17 years and Long Covid for over two and have quite a lot of ideas as to how the project (as I have defined it, according to their description) could be run. Especially having had experience of both of the ME and LC clinics.
The LC clinic seems to be further along with this "toolkit" idea, with signposting to the HOPE course (which covers much the same themes as ME clinic course, but via a self study app) a rehab course (which includes cognitive pacing) and pacing appointments and psychologist appointments to learn how to to accept the unacceptable and these are adapted by patient need and are all virtual.
I feel like there was a good idea here but there was also a pre defined outcome. Did I misunderstand?
And, to repeat other's questions, why were MEA funding this? This seems like something the ME services should have been doing themselves in light of the NICE Guidelines.
Was the MEA tasked with the project as a "neutral 3rd party" to act as buffer between clinics and patients?
Sorry, it is very early and I have just read that again, their aim is:
"helping people with the condition and healthcare professionals identify needs and concerns, plan support together, monitor progress and outcomes through NHS ME/CFS specialist services.”
The aim is to assess patients and decide what they need from existing ME/CFS specialist services and then assess how well that need was met, out of the existing limited range of services provided by the existing services based on what they currently offer.
Oh.
Edit to add: Mods this might need to go in the emotional support thread and not here?