David Tuller: Trial By Error: My Letter about MUS to the British Journal of General Practice

Trish said:
Blimey that sounds insane. Surely any largish organisation that has a website has in-house web people whose job it is to update content. I can see they might choose to outsource the website design and improving function, redesign parts of the website etc. But why outsource updating content?
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Unfortunately outsourcing of IT and lots of other technical services is rife in many industries, as the bean counters believe the savings these service providers blind them with. Not uncommon for things to come to a horrible crunch, then the work gets pulled back in-house again as the hidden costs start to bite.

ETA: I see @feeb said along the same lines.
 
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