When the goal is successful treatment, what matters is the biology. Since different biology can produce the same or similar symptoms, trying to deduce the biological phenotype from symptoms will often not work.
Of course, some people will challenge the claim that biology is what matters, instead making the counter claim that some illness, for example CFS, can be treated effectively with psychobehavioural approaches (CBT). In the case of CFS we know that this is false. Besides, this logic doesn't make a lot of sense if applied to real world problems or other diseases. Imagine if the general solution for chest pain was a pacemaker. Most people with chest pain don't need a pacemaker, and many don't even have a problem with their heart (instead having perhaps acid reflux which is also called heart burn for a reason). But imagine if the pacemakers-for-everyone people never gave up and kept trying to find a way to make pacemakers work for everyone with chest pain, trying different models and surgical techniques and generally just insisting that the problem is a really tough one to solve.
In the field of CFS, the CBT/GET-for-everyone people are still trying to make it work (or did until recently).