Is NICE losing its standing as a trusted source of guidance?
BMJ 2023; 383 doi:
https://doi.org/10.1136/bmj.p2571 (Published 08 November 2023)Cite this as: BMJ 2023;383

2571
- Jonathan A Michaels, honorary professor of clinical decision science
Author affiliations
- j.michaels@sheffield.ac.uk
Recommendations must better reflect societal values and preferences
The National Institute for Health and Care Excellence (NICE) develops healthcare guidance for the NHS, aiming to provide “the best care for patients, while ensuring value for the taxpayer.”
1 Restricting access to effective healthcare on economic grounds is always controversial, and guideline authorities differ considerably in how they incorporate economic evidence into recommendations.
2
NICE has been at the forefront of developing methods for economic evaluation,
3 but recent recommendations have led to conflict with clinicians. For example, when draft aneurysm guidance proposed limiting access to new minimally invasive treatments on cost effectiveness grounds, clinical opposition resulted in NICE over-ruling its advisory committee.
4 NICE’s rejection of graded exercise therapy for myalgic encephalomyelitis/chronic fatigue syndrome has been challenged by many specialists.
5 These controversies may be the result of increasingly complex methods that fail to fully incorporate societal values and preferences.
From the start, NICE chose cost per quality adjusted life year (QALY) as the basis for its economic evaluations, while giving committees flexibility to account for effects of healthcare not adequately captured by QALYs.
6 Later revisions of NICE methods account for disease rarity and disease severity, and reward innovation, by introducing modifiers that weight QALY outcomes
7 or by altering acceptable thresholds.
8 However, other aspects of healthcare that are also important to patients, service users, and healthcare professionals are not currently quantified, including processes of care, and attributes such as fairness, dignity, accessibility, inclusivity, autonomy, and human interaction.
9
Adverse influence
The healthcare industry, with its technical expertise and extensive resources, may be more influential than societal interests in shaping NICE methods and determine many of the value judgments used in setting the research agenda, designing studies, interpreting findings, and selecting and submitting evidence to regulators.
10NICE methods and decisions may also be influenced directly
11 or indirectly
12 by political priorities. Treatments less amenable to randomised trials, or those without commercial potential, may be disadvantaged through the lack of robust evidence, while NICE has been criticised for approving costly drugs, such as inclisiran, on the basis of lifetime extrapolations from the short term proxy outcomes provided by industry.
13
Incremental development of NICE methods has resulted in thousands of pages of highly technical advice and increasing reliance on quantitative methods. This technical complexity may promote consistent and transparent numerical estimates, unless there is extensive redaction of information deemed commercially sensitive,
14 but it also obscures the implicit value judgments underpinning technology evaluations. Furthermore, reliance on quantitative methods may overemphasise outcomes that are easier to measure.
For NICE to retain or regain its position as a respected source of advice for patients and healthcare professionals it must ensure that guidance is accepted as legitimate and independent. Both require that value judgments underpinning its advice are transparent and reflect societal preferences. NICE previously used a citizens’ council to advise on these matters. But their recommendations on social value judgments have now been replaced by a statement of procedural principles,
15 and the council’s previous recommendations against using QALY adjustments for innovation
16 or disease severity
17 do not seem to be reflected in current methods. After a hiatus, the council has been replaced by a new programme of public engagement called “NICE listens.”
18Importantly, this public engagement must be seen to consider and influence the complex value judgments embedded in NICE guidance and not become a box ticking exercise.
These challenges have practical implications for patients and service users. In a resource limited healthcare system such as the NHS there is an opportunity cost associated with every treatment recommendation. For example, the premium paid for highly specialised technologies
19 could be used to alleviate ambulance waits, prevent the indignity of patients being treated in corridors, or provide the staff and facilities necessary for meaningful shared decision making or compassionate end-of-life care.
Regaining and maintaining trust
NICE must also ensure that its recommendations don’t jeopardise the position of healthcare professionals as trusted advisers. NICE claims that its guidance supports shared personalised decision making.
20 Problems occur, however, when NICE recommendations prioritising cost effectiveness conflict with other guidance taking different perspectives. For example, NICE asthma guidelines caused confusion in 2018 when a recommendation on leukotriene receptor antagonists—on cost-effectiveness grounds— conflicted with guidance from the British Thoracic Society.
21 Patients will naturally prioritise clinical outcomes over cost, making it difficult for clinicians to implement non-mandatory recommendations based on cost, without betraying patients’ trust.
22
Clinicians, patients, and the public must be able to trust that NICE guidance will not prevent healthcare professionals from recommending the best available treatment that aligns with patients’ circumstances and preferences. They must also trust that recommendations are not only evidence based but reflect overall societal values and preferences, rather than commercial or political interests. Ultimately, if NICE is to achieve its objective of providing value for money for the taxpayer its methods must transparently identify and incorporate all attributes of healthcare that are valued by society.
Footnotes
- Competing interests: The BMJ has judged that there are no disqualifying financial ties to commercial companies. JM is contributing to research at the University of Sheffield funded by NIHR, is an unpaid independent member of steering and data monitoring committees for non-commercial studies, and has previously served as vice chair of the NICE appraisal committee and chair of a NICE guideline development group.
- Provenance and peer review: Commissioned; not externally peer reviewed.
References
- National Institute for Health and Care Excellence. What we do. 2023. https://www.nice.org.uk/about/what-we-do
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